Shipping Policy

We endeavour to deliver the products to users within 2 weeks from the day of sale for our Pret outfits. For our embellished outfits, the outfit will be delivered within 3-4 weeks from the date of sale. 

Shipping charges are automatically calculated at checkout.

Further, we may at times be unable to deliver the confirmed order(s) to the user and the reason for the same could be inclusive of but not limited to the following:

(i) unavailability of the relevant product; 
(ii) unavailability of raw materials from the supplier.

In the event we are unable to deliver the confirmed order(s) as mentioned hereinabove and the payment for such order(s) has been made by the user through user's credit/debit card, the amount paid by user while placing the order(s) on the zwaan.in will be reversed back in user's card account.

 

FOR INTERNATIONAL SHIPPING 

Most countries are shipped to on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival. For more information, please write to us at sales@zwaan.in